Privacy

Last updated 20 October 2026. What we keep, why, and who sees it.

Where your song goes

If your song is not out yet, this is the part to read. Your audio file is stored on our server. It leaves our server only for the steps below, and only when you press the button for that step.

• Transcribe: the audio goes to fal.ai, which runs the transcription model.
• Lyric video, visualizer, short clips and batch videos: the audio, and any of your own clips you use, go to Shotstack, which renders the video.
• Performance clip: the hook, which is a short cut of your song, goes to fal.ai along with your reference photo.
• Lead role clips: your reference photo goes to fal.ai.
• Stock clips: the words you search for go to Pexels. Nothing else.
• Artist page: only the songs you tick. Anyone with the link can play and download them, until you untick the song or your plan ends.
• Premiere links: the fan gives an email and gets one listen before the drop date. The email goes on the artist's fan list. The audio link we hand out expires in 30 minutes.
• Fan sign ups on an artist page: a fan's email goes to the artist, who holds the list. We store it for them and delete it if they delete their account. We never email fans.
• Reading the lyrics: only the lyric text goes to Anthropic. No audio.
• Cover art and AI footage: text prompts and your chosen cover go to the model you pick. No audio.

If you only transcribe and fix your lyrics, nothing else leaves. Each provider keeps data under its own terms, so read theirs if that matters for a release you are holding back. We do not publish your song anywhere.

What we keep

• Your email address, to sign you in and send receipts. No password.
• The songs, lyrics, footage, recordings and photos you upload, and everything made from them.
• The confirmation that you own each song, with the time and your IP address.
• A record of every call we made for you and what it cost, so your Box office is honest.
• Short-lived rate limit counters by email and IP, to stop abuse of the free start.

Who sees it

To make your outputs we send your audio, your words and your prompts to the model providers you pick (for example fal.ai, Google, Kuaishou, ByteDance, OpenAI, Higgsfield, Anthropic) and to the renderer (Shotstack). They receive only what the call needs. Each provider has its own privacy policy. Payment is handled by Stripe. We never see your card number. Email is sent through Resend.

We do not sell your data, run ads, or use your songs to train anything.

Where it lives

On our servers, backed up daily. Your files are served only through signed links that expire.

How long

While your account exists. When you delete your account, your songs, words, cards, files and sessions are deleted at once. Payment records are kept for as long as tax law requires, with your email removed.

Your rights

You can export your receipts as a CSV from the Box office, download every file you made from its room, and delete your account from the Account page. For anything else, email hello@lobbycard.io.

Cookies

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